For any business, building the confidence and trust of customers
takes time. For businesses that own or operate spaces where their
clients actually spend time, like hotels, shopping facilities, and
office complexes, that trust has been put to test like never before.
And as life starts to return to normal – expectations by occupants for
improved health and safety of indoor environments will be anything but
Healthier environments ensure guest confidence
Every space is different and requires a tailored strategy –
including a holistic approach to create healthier indoor spaces, with
the right combination of solutions and recommendations personalized
for each customer’s comfort and air quality needs.
For the Pattaya Park Beach Resort in Pattaya City, Thailand, that
meant utilizing innovative air cleaning systems from Trane with
Photocatalytic Oxidation and Ultraviolet Germicidal Irradiation (PCO+UVGI).
Hotels have been one of the first industries to apply PCO+UVGI
technology as they strive to recover from a pandemic-driven downturn.
Pattaya Park Beach Resort has implemented safety measures such as
temperature screening for guests and mask requirements for all staff
in addition to applying PCO+UVGI technology on two floors of its
revolving restaurant tower, each of which can accommodate nearly 300 customers.
“We were the first hotel in Thailand to use PCO+UVGI,” says Chanpen
Chantanavaranon, deputy general manager for the Pattaya Park Beach
Resort. “Our guests include families with small children and seniors
who may feel particularly concerned about health issues and our
property’s environmental management. Trane’s latest air cleaning
system technology helps us increase the safety of our indoor
environments and builds our guests’ confidence.”
Innovative technology for unprecedented challenges
Photocatalytic oxidation uses ultraviolet radiation to create
powerful agents that oxidize and break down biological contaminants,
converting them to simpler molecules such as carbon dioxide and water.
Ultraviolent germicidal irradiation acts as an energy source for the
catalytic reactions of the PCO process, while also using ultraviolet
light to damage and inactivate the DNA or RNA of microorganisms,
including fungi, bacteria and viruses commonly found in buildings.
“This unique suite of solutions applies innovative technology in
commercial air-conditioning systems to reduce contamination of
pathogens,” says Phanlop Techasuwan, managing director of Trane
Thailand. “We are proud to have partnered with the Pattaya Park Beach
Resort in ensuring their guests’ peace of mind and comfort.”